Activating call accounting for Avaya Merlin

Merlin

Limitations

  * 100 records queue
  * 15 digits for dialed numbers
  * CAS can't run in parralel with Merlin Legend Reporter (only one serial available)
  * inside calls are not recorded
  * on power failure the calls on PBX buffer are lost

Configuration

You must login as System Manager in order to change the following:
  * SMDR Calls Recorded on Call Report: Options->SMDr->Call Report>Selector In/Out->Enter->Back->Back
  * SMDR UDP Calls Recorded on Call Report: Options->SMDR->UDP->Select Log Incoming/Outgoing->Enter->Back->Back
  * SMDR Call Length: Options->SMDR->Call Length->Drop->0 (seconds)->Enter->Back->Back
  * SMDR Call Report Format: Options->SMDR->Format->Select ISDN SMDR->Enter->Back->Back
  * SMDR Account Code Format: Options->SMDR->Auth Code->Select Authorization Code->Enter->Back->Back
  * SMDR Talk Time: Options->SMDR->TalkTime->Select Enable->Enter->Back->Back

Further information can be found in Avaya Merlin Reference Manual at pages: 758-773.

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Last Updated ( Tuesday, 30 January 2007 )
 
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